Culinary:

Special diets are supervised by a registered dietician.

Room service is always available.

Snacks are welcomed in each room.  A sealed plastic container is recommended to prevent spoilage. (Examples: Tupperware or gladware).

We welcome guests to join us for our meals.  Each meal is $7/guest.

We do require 2 hour notice prior to coming to eat with your loved one.  For groups larger than 4 guests per resident, please make arrangements with our culinary staff.

Dining Times:

7:30 AM                          Breakfast

9:45 AM                          Coffee Break & Snacks

11:30 AM                        Lunch

5:30 PM                          Evening Meal

3:30 PM & 7:30 PM       Snacks – and anytime by request

 

 

Volunteer Program:

If you or anyone you know would like to volunteer at Maple Crest, please contact Angelique Vagts, Community Relations, at 563-425-3336. To apply to be a “Caring Leaf” go to www.maplecrestmanor.com and click on the “Caring Leaves” tab.

 

 

Safety:

Maple Crest Manor is a smoke free facility.  Designated smoking areas are located outside the facility.

Due to the safety of all, the following items are not permitted in the facility, including resident rooms:

  • Door Stops

  • Throw Rugs

  • Extension Cords

  • Aerosol Cans

  • Candles

Maple Crest Manor completes a fire drill once a month and is inspected by the State Fire Marshal annually.  Maple Crest Manor has a full sprinkler system. 

 

 

Grievances:

In the event you have any concerns and/or complaints, please contact Janet Degenford, Administrator, at 563-425-3336 (office) or 563-920-1531(cell).  You may also contact The Department of Inspections and Appeals and/or The Ombudsman’s Office:

The Department of Inspections and Appeals

Lucas State Office Building

Des Moines, IA 50319

515-281-4115

 

Ombudsman

Department of Elder Affairs

415 10th Street

Des Moines, IA 50319

515-281-5187

 

 

Other Services:

 

The staff at Maple Crest Manor is always available to assist in every aspect of your stay, including but not limited to:

  • Obtaining adaptive equipment, clothing, and personal items

  • Arranging for dental, eye, hearing and medical appointments

  • Assisting with transportation to appointments

  • Assisting with financial and legal matters        

            

           

A Few of the Details...