Culinary:

Special diets are supervised by a registered dietician.

Room service is always available.

Snacks are welcomed in each room.  A sealed plastic container is recommended to prevent spoilage. (Examples: Tupperware or gladware).

We welcome guests to join us for our meals.  Each meal is $7/guest.

We do require 2 hour notice prior to coming to eat with your loved one.  For groups larger than 4 guests per resident, please make arrangements with our culinary staff.

Dining Times:

7:30 AM--Breakfast

9:45 AM--Coffee Break & Snacks

11:30 AM--Lunch

5:30 PM--Evening Meal

3:30 PM & 7:30 PM nacks – and anytime by request

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Volunteer Program:

If you or anyone you know would like to volunteer at Maple Crest, please contact Angelique Lueder, Community Relations, at 563-425-3336. To apply to be a “Caring Leaf” go to www.maplecrestmanor.com and click on the “Caring Leaves” tab.

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Safety:

Maple Crest Manor is a smoke free facility.  Designated smoking areas are located outside the facility.

Due to the safety of all, the following items are not permitted in the facility, including resident rooms:

• Door Stops

• Throw Rugs

• Extension Cords

• Aerosol Cans

• Candles

Maple Crest Manor completes a fire drill once a month and is inspected by the State Fire Marshal annually.  Maple Crest Manor has a full sprinkler system. 

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Grievances:

In the event you have any concerns and/or complaints, please contact Administrator, at 563-425-3336 (office) or 515-368-0234(cell).  You may also contact The Department of Inspections and Appeals and/or The Ombudsman’s Office:

The Department of Inspections and Appeals

Lucas State Office Building

Des Moines, IA 50319

515-281-4115

Ombudsman

Department of Elder Affairs

415 10th Street

Des Moines, IA 50319

515-281-5187

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Other Services:

The staff at Maple Crest Manor is always available to assist in every aspect of your stay, including but not limited to:

• Obtaining adaptive equipment, clothing, and personal items

• Arranging for dental, eye, hearing and medical appointments

• Assisting with transportation to appointments

• Assisting with financial and legal matters        

A Few of the Details...